Privacy Policy
Last Updated: 28/10/2024
H2Cars (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information: We may collect personal information you voluntarily provide to us, such as your name, contact details, email address, phone number, and any other information you provide when contacting us or booking a test drive.
1.2 Automatic Information: When you use our website, we automatically collect certain information through cookies and other tracking technologies. This may include your IP address, browser type, device information, and usage data.
1.3 Financial Information: If you apply for financing or trade-in services through our website, we may collect financial information necessary for processing your application. This information is collected and stored securely.
2. How We Use Your Information
2.1 To Provide Services: We use your information to respond to inquiries, schedule test drives, process financing applications, and provide other dealership-related services.
2.2 Marketing: With your consent, we may send promotional emails and updates regarding our services, special offers, and new inventory. You can opt out of marketing communications at any time.
2.3 Improving Our Services: We may use your information to understand how our website is used, which helps us improve our website’s performance, content, and user experience.
3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us with website hosting, analytics, payment processing, and customer support. These providers are obligated to keep your data secure and only process it as instructed by us.
3.2 Legal Requirements: We may disclose your personal information if required by law, in response to a subpoena, or to protect our legal rights and the safety of our users.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring party.
4. Cookies and Tracking Technologies
4.1 Our website uses cookies to enhance user experience and collect data about website usage. Cookies are small files stored on your device that help us understand how you interact with our site.
4.2 You can disable cookies in your browser settings, although this may affect your ability to use some features of our website.
5. Data Security
5.1 We take data security seriously and implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5.2 Although we strive to protect your information, please be aware that no security system is completely infallible.
6. Your Rights
6.1 Access and Correction: You have the right to access, update, or correct your personal information. Please contact us using the details below to request access or updates.
6.2 Deletion: You may request that we delete your personal information, subject to certain exceptions, such as regulatory or legal obligations.
6.3 Objection to Processing: You may object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
7. Third-Party Links
Our website may contain links to third-party websites. H2Cars is not responsible for the content, privacy policies, or practices of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it.
9. Changes to This Privacy Policy
H2Cars may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page, and we encourage you to review the policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
H2Cars
Address: 190 Main St, City and Suburban, Johannesburg, 2094
Email: info@h2cars.co.za
Phone: +(27) 11 436 9334
